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To apply email resume to :

Nadia Ibrahimi nadia.ibrahimi@industrial-ia.com

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Our company is looking for a competent Office Assistant to help with the organization and running of the daily administrative operations of the company.

The ideal candidate is a hard-working professional able to undertake a variety of office support tasks, and work diligently under pressure. This person needs to be comfortable working with a high degree of attention to detail and time management, as well as incorporating innovative ways to achieve better results. An attentive personality with strong communication skills is also a necessity, as you will be working closely with technicians to provide our customers with error-free documents and services.

Essential Duties and responsibilities:

• Handle incoming calls and other communications

• Greet clients and visitors as needed

• Independently resolve office-related problems and respond to requests or issues

• Receive, inspect, and verify tools are in good condition and not damaged during transport or shipping

• Verify customers provided purchase orders, tool lists, or other documents reflected actual tools received, pricing, quantity, and identifying any special instructions requested

• Create work orders, maintain, and enter information into databases, ensuring accuracy and validity of information

• Review completed certificate for accuracy; identify, address, and correct any discrepancies when needed

• Review, mail, or email certificates or other documents as requested by customers

• Coordinate, schedule, or modify onsite customer appointments or work orders for technicians as needed

• Manage, organize, and maintain filing system, along with tidiness of office common areas

• Perform general office clerk duties and errands

• Maintain office equipment as needed

• Become familiar with ISO 10012, ANSI/NCSL Z540-1, ISO 17025 and all ATS internal procedures

Administrative Assistant Requirements

• high school diploma or GED

• Experience as an office assistant, Quality Control Technician, or in a related calibration field

• Knowledge or familiarity of calibration procedures

• Excellent organization and time management skills

• Customer service skills with excellent written and verbal communication skills

• Highest attention to details when reviewing documentation

• Ability to multitask and stay focused independently with limited supervision

• Proficient Microsoft Office applications

• Working knowledge of standard office equipment

• Have a valid Drivers License

Qualifications:

To perform this job successfully, and individual must be able to perform each essential duty satisfactorily.

Reasonable accommodations may be made to accommodate individuals with disabilities to perform the essential functions.

Reasoning Ability:

Ability to accurately identify equipment; address problems with customer purchase orders, internal database, or miscommunication errors confidently; and correct discrepancies on certificates and other documents. Able to think and work independently, while being proactive when problem solving.

Computer Skills:

To perform this job successfully, an individual needs to have fluid knowledge of Microsoft Office applications: Excel, Access, Outlook, etc.

Other Qualifications:

It is essential in this position to have strong professional communication skills– both written and verbal– which are used with both customers and co-workers. Must work scheduled shifts, and able to work overtime, possibly on weekends. Work quickly and efficiently with a low margin of error. Ability to multitask and prioritize duties without constant guidance. Take initiative and work towards the betterment of the team and company.

Physical Demands:

Predominate function of this position are seated at a desk but occasional walking, lifting (up to 30 pounds), and kneeling are required. However, accommodations may be instituted for individuals with disabilities to perform the essential functions.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is in an office setting.