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First Citizen Bank


KEY CONTACTS:

Name: Jake Mason

Title: VP Business Banker

Email: jake.mason@firstcitizens.com

Phone: 253 534 3135

https://www.firstcitizens.com/


A

ABOUT:


We’ve been helping families and businesses make more of their finances for more than 120 years. We’ve shared their dreams, helped make budgets work harder and built financial plans to last them the rest of their lives. And in that time, we've built a solid track record of service, stability and reliability.


Forever Strong

What sets First Citizens apart? Strong leadership, enduring values and a commitment to helping people and businesses prosper by keeping an eye on their long-term success.


Forever Stable

Taking care of customers—year in, year out—isn’t just our track record. It’s our promise.


Forever Family

We're one of America’s largest family-controlled banks, led for three generations by members of one family.







PRODUCTS / SERVICES / CAPABILITIES:


CERTIFICATIONS/AWARDS:

2020 Greenwich Awards and Recognitions


Best Brand

  • Ease of Doing Business

  • Trust

Cash Management

  • Customer Service

  • Ease of Product Implementation

  • Overall Satisfaction

Additional Awards

  • Likelihood to Recommend

  • Overall Client Satisfaction

  • Overall Satisfaction with RM (Relationship Manager)

  • Proactively Provides Advice

Middle Market Awards

  • Best Brand - Ease of Doing Business

  • Cash Management - Overall Satisfaction

South Regional Awards

  • Cash Management - Overall Satisfaction

  • Likelihood to Recommend

  • Overall Satisfaction



INDUSTRIES KEY Words:

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